Made an international sale and are waiting for the amount to be credited to your account? We'll explain exactly how this process works! 💸

• To make a withdrawal of amounts from international sales, you need to wait a period of 15 calendar days after the sale is confirmed.

• This period is essential to ensure transaction security and the correct processing of amounts coming from abroad, as it involves international clearing processes, anti-fraud verification, and currency conversion.

• Only after this period will the amount be available for withdrawal in your account.

📊 How can I track my international sales?

You can track your earnings in a practical and transparent way through My Privacy:

✅ Option 1: Statement

• Go to the tab My Privacy > Statement

• Apply the “International” filter

• See the sale date and calculate the 15 calendar days to know when the amount will be released for withdrawal.

🌐 Option 2: Summary

• Go to My Privacy > Summary > International Sales

• See the total accumulated balance from your international sales.
  
  

With these two options, you can manage your receivables, understand when each amount will be available, and plan your withdrawals with peace of mind 🧘‍♀️

If you still have questions about deadlines, withdrawals, or specific rules, just click on the support balloon at the bottom right corner of your screen. Our team is always here to help you with care 🧡