Here at Privacy, our support team is always ready to help you quickly, kindly, and with that special touch that only we have 🧡

Currently, we have two official support channels. Choose the one that is most convenient for you to get technical support whenever you need it:

💬 Chat (directly on the platform)

Fast, secure, and 100% within Privacy!

Here’s how to access it:

• In the main menu, click on "Help";

• You will be redirected to our FAQ;

• In the lower right corner of the screen, click the button “How can we help?”;

• Wait for the first messages to load (don’t type anything yet!);

• Follow the buttons that appear until you are directed to an available agent;

• Important tip: do not close the chat! This is how you will receive support 😉
  
  

📲 Instagram (Direct)

We are also on Instagram to make your life easier!
Our official profile is: @sejaprivacy

• Send a Direct message with your question or request;

• Our team will respond as soon as possible during business hours.

🕒 Support hours

• Monday to Friday: 24-hour support

• Closed on Saturdays, Sundays, and national holidays

Count on us whenever you need! Whether on 💬 or 📲, we are here with personalized and caring support 🧡