Skip to main content

Search

Help Center

Get to Know the Privacy Wallet

Privacy
  • Updated

Get to Know the Privacy Wallet

More freedom and advantages for your experiences on the platform 🚀

The Privacy Wallet is the platform’s new smart payment method, created to make your experience much more fast, secure, and flexible. With it, you recharge credits directly inside Privacy and use this balance to:

  • Subscribe to creators;
  • Buy content in private chat;
  • Make 1:1 calls;
  • Secure tickets for live streams.

💡 During special promotions, you can also earn cashback, discounts, and recharge bonuses 🎁

🚨 Important Notice

The balance added to the Wallet cannot be refunded or withdrawn, as it is a credit for exclusive use within the platform.

🧠 Why use the Privacy Wallet?

If you're an User:

  • Fast payment, no need to enter your card every time 💳❌;
  • Instant access to content ⚡;
  • Easy participation in live streams, calls, and promotional activities 📣;
  • Access to exclusive bonuses and promotions 🤑.

If you are a Creator:

  • Increases sales conversion (fewer payment barriers);
  • Encourages recurring purchases with promotions linked to the Wallet;
  • Reduces payment failures caused by card blocks or limits.

💸 How to recharge your Wallet

Recharging is simple and 100% via Pix. Here’s how:

  1. Access your Wallet in the platform menu;
  2. Click on “Recharge”;
  3. Choose the amount you want to add;
  4. Make the payment via Pix using the QR Code or the generated code;
  5. The balance is released immediately 🪄

📲 Where to use Wallet balance

You can use your credits to:

  • Subscribe to creator profiles;
  • Buy content in private chat;
  • Pay for live stream tickets;
  • Make 1:1 calls with creators.

During promotional campaigns, it is also possible to:

  • Earn cashback for use or recharge;
  • Unlock exclusive offers;
  • Receive extra bonuses when adding balance.

🔐 More security and transparency

  • You do not need to expose card details with every purchase 🔒;
  • Avoid payment refusals caused by external failures;
  • The entire history of recharges and purchases is available in your profile;
  • The balance does not expire and can be used whenever you want.
⚠️ Remember: balances added via Pix are non-refundable.

🧭 First time accessing the Wallet?

When you open the Wallet for the first time, you will see a welcome screen with a quick guide:

  • Quickly and securely add balance via Pix;
  • Use the balance for your purchases without needing to enter your card;
  • Enjoy exclusive benefits during special campaigns.

💬 Have questions?

Our team is available to help! Just click the chat bubble at the bottom right of the screen to talk to us 💬 We’re here to make sure you get the most out of your Privacy Wallet 🧡

© 2025 Privacy. All rights reserved.