If your payment was not approved, don’t worry! We’ll help you resolve it quickly. 😉

See below what you can check:

✅ 1. Complete registration

• Make sure all your information is correctly filled out in your profile;

• Missing important information can prevent the payment from being approved.

💳 2. Transaction error?

• If the information is correct but the payment still shows an error or no status change, it’s time to contact our team!

💬 3. Talk to us!

• Click on the support bubble at the bottom right corner of your screen (it says "Hello! How can we help you?");

• Our team will carefully review your case 🧡 and guide you with the best possible solution.

If you want, I can add a image illustrating where the help bubble is on the screen. Would you like to include this in the article?